Domestic Solar Package

Sites with a 30-kW inverter(or lower) are known as domestic sites, these are typically houses that the average person stays in and has 20 panels or less.

1. PV Panels: Domestic sites are sites that normally have 6 to 20 panels, and these panels must be well taken care of to ensure they are working at the full capacity. That’s where we step in, we help you clean your panels with professional equipment and a professional team ensuring that your panels are producing their full amount of power no questions asked.
2. Inverters: Domestic sites normally consist of a 30kw inverter (or multiple inverters with a cumulative capacity of 30kW), these are used mostly on domestic sites and can cause problems at any time. We help identify these issues before they happen, and we help update all software and firmware issues for the inverters making sure you are using the complete power of the inverter to its full capacity.
3. Mounting System: Mounting hardware, such as ground-mount racking or rooftop mounting systems, would be utilized to securely install the PV panels. At Sunshine Care we make sure your mounting is stable and will hold your panels, ensuring that strong winds and heavy rain do not loosen your panels at any time making them last you a lifetime.
4. Monitoring and Control Systems: Domestic solar packages often include advanced monitoring and control systems to track energy production, detect system faults, and optimize performance. These systems may feature real-time monitoring dashboards, remote access capabilities, and alerts for proactive maintenance. We help you monitor and track all the details keeping you ahead of the game.
5. Electrical Components: Besides the inverters, the package would include the checking of other electrical components such as wiring, circuit breakers, disconnect switches, and surge protection devices to ensure safe and efficient operation of the solar system.
6. Lithium Battery: Lithium batteries can be very tricky and need to be well taken care of, we ensure that your batteries are taken care off and are programmed properly from master to slave. We check that the wiring and earthing is done properly and that your batteries are being charged to their full capacity, ensuring that your batteries last throughout their lifespan.
7. Engineering and Design Services: Professional engineering and design services are essential for ensuring that the solar PV system is optimized for the specific needs and conditions of the commercial site. This includes site assessments, system sizing, shading analysis, and compliance with local regulations and codes.
8. Warranties and Support: Domestic solar packages typically come with warranties on equipment and installation, along with ongoing support services for maintenance, troubleshooting, and system upgrades. These warranties and support services provide businesses with reliability and peace of mind.

Overall, we at Sunshine Care are determined to make sure that you are using your system to its fullest potential and will do everything in our power to make sure that you are happy with your hard-earned system.

This Domestic Solar PV Support Package form the bulk of our function and has the following default offerings:

Commencement

A full compliance check is required before accepting the annual contract. Once compliance has been achieved every joint, every connection, all serial numbers and settings are digitally recorded. This is our take point and allows us to confirm that the system is secure and safe for use.

Domestic Solar Maintenance Run – Runs Annually

• Full solar panel cleaning.
• All mounts checked for corrosion, fix and waterproofing integrity.
• Earth cables checked and resistance recorded.
• Open circuit voltage checked and recorded.
• All connections thermally scanned.
• Continuity check on DC protection box, fuses checked and earth return checked and recorded.
• Inverter settings
• Inverter fans and filter cleaning
• AC and DC cable join checks
• Battery voltage check
• Battery earth return check
• AC protection system check
• Load test
• Thermal images of all joints

Monitoring and Telephonic Support

Active monitoring for all Wi-Fi/cloud based inverter units. 5 or 7 day telephonic support (package dependent)

Call Outs or Technical Response

Call outs for basic and standard packages are billed hourly, call outs for the advanced package are free.