Standard Solar PV Support PackageAugust 22, 2023
Premium Solar PV Support Package
All of our Premium Solar PV Support Package is based around active cleaning and systematic checking of the components of a solar system and runs annually.
Included in this Package:
- Compliance Check
- Panel Cleaning
- Standard Maintenance Run
- Monitoring and Telephone Support
- Technical Callout
This Premium Solar PV Support Package form the bulk of our function and has the following default offerings:
A full compliance check is required before accepting the annual contract. Once compliance has been achieved every joint, every connection, all serial numbers and settings are digitally recorded. This is our take point and allows us to confirm that the system is secure and safe for use.
Premium Solar Maintenance Run – Runs Annually
Depending on packages the standard maintenance run will occur with greater frequency.
- Full solar panel cleaning.
- All mounts checked for corrosion, fix and waterproofing integrity.
- Earth cables checked and resistance recorded.
- Open circuit voltage checked and recorded.
- All connections thermally scanned.
- Continuity check on DC protection box, fuses checked and earth return checked and recorded.
- Inverter settings
- Inverter fans and filter cleaning
- AC and DC cable join checks
- Battery voltage check
- Battery earth return check
- AC protection system check
- Load test
- Thermal images of all joints
Monitoring and Telephonic Support
Active monitoring for all Wi-Fi/cloud based inverter units. 5 or 7 day telephonic support (package dependent)
Call Outs or Technical Response
Call outs for basic and standard packages are billed hourly, call outs for the advanced package are free.